Refund Policy

Last updated: 01.03.2026

This Refund Policy applies to all purchases made through the website and services provided by DIGITAL GROWTHUB LTD (“Company”, “we”, “us”, or “our”). By purchasing our courses or services, you agree to this Refund Policy.

1. GENERAL POLICY

We strive to provide high-quality educational content. If you are not satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.

2. REFUND ELIGIBILITY

You may request a refund if:

• The request is made within 14 days of purchase
• You have not completed more than 30% of the course content
• You have not downloaded a substantial portion of course materials

Refund requests that do not meet these conditions may be declined.

3. DIGITAL PRODUCT NOTICE

All courses are digital products.

By purchasing a course, you acknowledge that:

• access is granted immediately after payment
• the product is considered partially consumed once access is provided

4. NON-REFUNDABLE CASES

Refunds will not be provided if:

• More than 14 days have passed since purchase
• A significant portion of the course has been completed
• The purchase was made during a promotion marked as non-refundable
• There is evidence of abuse, fraud, or violation of the Terms of Service
• Multiple refund requests are made by the same user

5. SUBSCRIPTION SERVICES (IF APPLICABLE)

If any Services are offered on a subscription basis:

• You may cancel your subscription at any time
• Cancellation will take effect at the end of the current billing cycle
• No partial refunds are provided for unused time

6. HOW TO REQUEST A REFUND

To request a refund, please contact: support@digitalhubgrowth.com

Include the following information:

• Full name
• Email used for purchase
• Order details
• Reason for refund request

We may request additional information to process your request.

7. PROCESSING TIME

Approved refunds will be processed within 5–10 business days.

Funds will be returned to the original payment method used for the purchase.

8. CHARGEBACKS AND DISPUTES

Before initiating a chargeback or dispute with your bank or payment provider, you agree to contact us first.

Unjustified or fraudulent chargebacks may result in:

• suspension or termination of your account
• restriction from future purchases
• reporting to payment processors

9. TECHNICAL ISSUES

If you experience technical issues accessing the course, please contact: support@digitalhubgrowth.com

We will make reasonable efforts to resolve the issue before considering a refund.

10. EXCEPTIONAL CASES

We reserve the right to issue refunds outside of this policy at our sole discretion.

11. CHANGES TO THIS POLICY

We may update this Refund Policy at any time.

Changes will be effective upon posting on the website.

12. CONTACT INFORMATION